We are a trade only business (Business to Business). Once we can confirm this with a few details your account will be approved by your dedicated account manager and you can start ordering online, over the phone or by email.
Dushey have account managers on standby ready to help all customers and we will strive to approve your account within 3 hours, Monday – Friday, 9:00 – 17:00 GMT
Due to the nature of the business, Dushey’s payment terms are strictly proforma.
Our UK stock management system is linked directly to the website and all available products are clearly displayed in green text on the product page.
Due to our strict quality management system (QMS) we operate, All products that have been signed off as compliant will automatically be listed online so all customers are up to date with our full availability.
We will always do our utmost to provide for our customers with a competitive and effective solution, Dushey’s research and development team would love to hear your ideas or feedback on our existing products and encourage our clients to contact our team of experts on our contact us page by clicking here
Once you have placed an order you will receive a sales order with the payment amount and bank details on, Simply BACS or CHAPS the payment into our bank account and one of our finance team will be in touch to confirm the funds have been received.
Unfortunately, Our company policy is to accept BACS or CHAPS payments only.
Our company policy is to confirm the bank details are correct by calling the beneficiary and receiving a verbal confirmation as well as written so we advise all our customers to follow the same procedure. Call finance now +44 (0)203 302 7048
All products available on our website are stored at our UK facilities in a temperature-controlled environment that is ISO 9001:2015 certified.
All available products ordered before 13:00 GMT will be dispatched the same day with a secure parcel service for next day delivery T&Cs Apply.
Unfortunately due to the strict processes and time scale, All orders must be dispatched via our courier service.
Any damaged items received by our customers will be collected by us and a replacement will be dispatched hassle-free.
Items are returnable within 14 days of receipt in unopened, original packaging. A restocking and postal charge will be deducted from the credit note.