Please note that the terms of delivery are Ex Works (EXW), which means that the responsibility for the goods transfers from Dushey Ltd to the customer at the time the goods leave our warehouse.
As such, any damages or losses incurred during transit shall be borne by the customer. It is therefore essential that the customer ensures that the shipment is adequately insured to cover any potential damages or losses that may occur during transit.
Furthermore, we would like to remind you that the responsibility for customs clearance and any applicable duties remain with the customer. Any charges related to customs clearance or duties must be paid by the customer to the relevant authorities.
We at Dushey Ltd are committed to ensuring that our customers receive the highest quality products and services. Please feel free to contact us at should you have any queries or concerns regarding your shipment.
Thank you for your business and we look forward to serving you in the future.